Privacy Policy

Green Poppy är personuppgiftsansvarig för behandlingen av personuppgifter som beskrivs i denna integritetspolicy. I denna integritetspolicy förklarar vi vilken typ av personuppgifter vi lagrar och hur vi behandlar dem. Denna integritetspolicy gäller för: https://greenpoppy.se

Personal Data We Collect and Process

We process the following categories of personal data:

Basic information: name, birthdate

Contact information: address, phone number, email address

Account and profile information: settings, preferences

Payment information: transaction information, payment methods

Customer history and engagement: order and delivery information, shopping cart movements, discount codes, loyalty program information

Active products and agreements as well as products and services you have had previously, how much and how often they are used, status of products/services

Customer activity: reading and action history from the app, websites, or electronic communication we send out, as well as technical information about the devices you use.

Cookies: see below our information about cookies.

The personal data is usually collected directly from you or generated in connection with your use of our services and products. When we obtain personal data from other sources, we obtain personal data from the following sources:

How We Use Personal Data:

Service/Contract Delivery:

We use your personal data to fulfill our contracts with you, i.e., when you have ordered a product or service from us. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

Customer Relationship Management

We use your personal data to manage our customer relationship with you. This may include customer service, handling complaints, and troubleshooting regarding your account. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a contract with you.

Analysis, Business Development, and Service Improvement

We continuously work on developing and improving our services and products. Much of this work involves analyzing various forms of personal data, such as customer activity, customer history, and account and profile information. The legal basis for processing personal data for this purpose is our legitimate interest.

Customized User Experience

We customize the user experience and communication to your customer relationship, and we use personal data for this purpose. The legal basis for processing personal data for this purpose is our legitimate interest.

Sales and Marketing

We use personal data in connection with the sale and marketing of our products and services, such as sending you emails. The legal basis for processing personal data for this purpose is our legitimate interest. You have the option to opt out of parts of this processing, such as opting out of receiving emails from us.

System Monitoring, Troubleshooting etc

We monitor our systems for errors and issues. Some of these processes involve the storage and processing of personal data. The legal basis for processing personal data for this purpose is our legitimate interest.

Security, Fraud Disclosure, and Criminal Activity

Vi behandlar personuppgifter i vårt arbete med att skydda våra användare och oss själva mot bedrägeri, missbruk och kriminell verksamhet. Den rättsliga grunden för att behandla personuppgifter för detta ändamål är vårt berättigade intresse.

Compliance with Legal Obligations

In some cases, we are required to process personal data due to other legal obligations. An example of this is information related to sales, which we are required to record and save according to accounting laws. The legal basis for processing personal data for this purpose is that the processing is necessary to fulfill a legal obligation that applies to us.

Embedded Content from Other Websites

Articles on this website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Your Rights

If you want to exercise any of your rights, contact us at

Right to Access Personal Data

You can request a copy of all the data we process about you. Contact the email address above to exercise your right of access.

Right to Rectify Personal Data

You have the right to request that we correct or complete data that is incorrect or misleading.

Right to Erasure of Personal Data

You have the right to have your personal data deleted without delay. You can request that we delete data about you at any time. Note that information we are required to retain for other legal obligations (such as accounting laws) will not be deleted.

Limitation of Processing of Personal Data

In some situations, you can also request that we limit the processing of data about you. You do this by managing consents or objections in our solutions.

Objection to Processing of Personal Data

If we process data about you based on our interests or on the basis of an interest balancing, you have the right to object to our processing of data about you. You do this by managing consents or objections in our solutions.

Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format. Contact the email address above to get your personal data.

Complaints about Our Processing of Personal Data

We hope that you will inform us if you believe that we are not following the rules of the data protection law. Please inform us first through the contact or channel you have already established with us. You can also complain about our processing of personal data to the Data Inspectorate.

Cookie Policy

We use cookies to improve the user experience on our website. By accepting cookies, you consent to Green Poppy using cookies as outlined below.

A cookie is a small text file placed on your device: mobile, computer, or tablet. The cookie recognizes the type of content you have been looking for and which pages you have visited on our website. Information saved using a cookie can include how you use our website, what type of browser you use, and which pages you have visited.

Cookies allow us to provide better service to you as a visitor and to measure the number of visitors to the website as well as see usage patterns. We can also store information about your specific preferences, so we can customize our website to your individual interests..

We forward cookies and other information from your device to our partners. They may in turn combine the information with other information you have provided or that they have collected when you have used their services.

Description of Cookies We Use

Permanent Cookies: These cookies remain on your computer for a longer time. A session cookie is temporarily stored in memory while you are on our website. The session cookie disappears when you close your browser. We use both permanent and session cookies. Third-Party Cookies: These cookies have a sender from a different domain than the one the user is visiting. The cookie has a domain name sender different from the URL that the website has.

Green Poppy uses cookies to collect aggregated data on the number of visitors, visitors' operating systems, browsers, time on the page, new versus returning customers, etc. This data is not used to personally identify you but to provide you with the most relevant service and for statistical purposes

If you want to know more about the cookies we use, you can contact us at info@greenpoppy.se

Meta Pixel

    Vi använder även Meta-pixel (Facebook-pixel) för att kunna spåra och förstå hur våra besökare interagerar med vår webbplats. Meta-pixeln samlar
    in information om vilka sidor du besöker och vilka handlingar du utför, såsom att lägga produkter i varukorgen eller genomföra köp. Denna data
    används för att visa dig relevanta annonser på Meta-plattformar (Facebook, Instagram). Genom att använda vår webbplats samtycker du till användningen
    av cookies och spårning via Meta-pixel.
   

Hur du kan kontrollera cookies och spårning

    Du kan själv välja om du vill tillåta cookies genom att ändra inställningarna i din webbläsare. Du kan även välja bort spårning genom att använda
    Meta (Facebooks) egna inställningar på https://www.facebook.com/ads/preferences.

    Observera att om du inaktiverar cookies kan vissa delar av vår webbplats sluta fungera korrekt.
   

How do I change my cookie settings?

If you do not want our website to place cookies on your computer, you can disable cookies in your browser. Visit your browser's help pages for more information on this. If you disable cookies, the functionality of our website will be limited.

How do I change my consent?

If you have questions or comments about our cookie policy or want to change or withdraw your consent to cookies on our website, please contact info@greenpoppy.se